Shipping Policy

Effective Date: 04/2/2025

At Sham Supermarket, we strive to ensure timely and efficient delivery of your orders. Please review our Shipping Policy below.

1. Shipping Locations We currently ship to United Arab Emirates. Additional charges may apply for remote areas.

2. Processing Time

• Orders are processed within 2 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods & Costs

• Standard Shipping: Estimated delivery within 2 days.

• Express Shipping: Available at an additional cost.

• Shipping costs vary based on order size and destination.

4. Order Tracking Once your order is shipped, a tracking number will be provided via email.

5. Damaged or Lost Items

• If an order arrives damaged, please contact us within 1 days with photos of the damage.

• For lost shipments, please reach out to our support team for assistance.

6. International Shipping International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

7. Contact Us For any shipping-related inquiries, email us at info@shamsupermarket.com.